Residents of Lee’s Summit will be among the first in the state of Missouri to use new software to better connect with the citizens that they serve.
The Lee’s Summit Police Department is launching a new citizen satisfaction and feedback solution that uses text messaging to keep citizens informed and provide feedback after a non-life-threatening interaction with the department.
“In today’s on-demand society, we understand how important it is to keep citizens informed. Much like private companies use tools to send automatic text message notifications, updates and satisfaction surveys to their customers, the Lee’s Summit Police Department is now able to do the same,” said Chief Travis Forbes, “We expect that this new solution, PowerEngage, will drastically enhance communication with the citizens we serve every...