Jackson County's "Safer at Home" Recovery Plan which provides guidelines for reopening is now in effect. Stay up to date on the guidelines and local information at cityofLS.net/coronavirus.

Lee's Summit Water Utilities

Change in tap water taste and odor 

KC Water has advised us that low water levels in the Missouri River have caused KC Water to adjust their water treatment process, which can affect the taste and odor of tap water. This condition is likely to continue until water levels rise in the Missouri River and prior treatment processes can resume.

This does NOT affect water quality and safety. The water meets or exceeds all state and federal drinking water safety requirements. Both KC Water and Lee's Summit Water Utilities perform continuous monitoring and extensive laboratory testing of drinking water to ensure its safety and quality.

To reduce the impact on customers, we are maximizing the amount of water supplied from Independence up to the full amount allowed by contract. However, due to demand, water supply from KC Water cannot be completely eliminated. 

Learn More

Lee’s Summit Water Utilities is dedicated to providing reliable water and sanitary sewer services responsibly and efficiently for the health and safety of our community with exceptional customer service, integrity and pride. 

Report a water/sewer emergency

To report a water or sewer emergency - including water main breaks - after 5 p.m. or on weekends, please call 816.969.7407.

 

Water Utilities News

  • Water Utilities Launches Convenient Online Payment System

    Water Utilities Launches Convenient Online Payment System

    The City of Lee’s Summit’s Water Utilities is introducing a new secure and convenient online payment system, UtilityPay Customer Portal, beginning May 19, which can be accessed at cityofLS.com/water. Customers will be able to schedule automatic payments through a checking account or credit card; securely save payment information; and utilize a “Pay Now” feature, which allows for quick payments without having to register an account. The...

    Read More - Water Utilities Launches Convenient Online Payment System

  • Toilet Paper is On a Roll
    Toilet Paper is On a Roll

    Toilet Paper is On a Roll

    Our Water Utilities team is working around the clock to ensure we provide essential services during this critical time. You can help our staff focus on priorities by not flushing non-flushable items down the toilet. With toilet paper becoming the latest panic buy, it is logical to assume that people without toilet paper might turn to different methods for meeting their sanitation needs. You may be confused by what can be flushed down the toilet. Even if it says...

    Read More - Toilet Paper is On a Roll

  • Water Utility 2019 Customer Satisfaction Survey Results
    Water Utility 2019 Customer Satisfaction Survey Results

    Water Utility 2019 Customer Satisfaction Survey Results

    Lee’s Summit Water Utilities is dedicated to providing reliable water and sanitary sewer services responsibly and efficiently for the health and safety of our community with exceptional customer service, integrity and pride. Our customer’s satisfaction with the essential utility service we provide is extremely important to us. To evaluate our performance, a customer satisfaction survey was mailed to customers asking for opinions on how well the utility is...

    Read More - Water Utility 2019 Customer Satisfaction Survey Results