Emergency Medical Services (EMS) Billing

Payments and/insurance info: 

Fire Recovery
PO Box 747
Wheeling, IL  60090-0747

The City uses a contract service provider, Fire Recovery, to bill for Emergency Medical (ambulance) Services provided by the Fire Department. Patient portal payments can be made at: https://usapayx.com/insupdate. The patient portal to add insurance information is https://www.insupdate.com/.

To submit insurance information, you may also print the EMS Insurance Claim Information form and mail it to the address shown or FAX it to 816.969.1382

Please DO NOT e-mail personal health information since it may not be secure.

If you need further assistance, you may call 816.969.1381.