Search Press Releases

Press Release Archive

Press Releases

  |   Views: 6542

Summit Waves Aquatic Facility II

Lee’s Summit Parks and Recreation (LSPR) has completed an internal review of the cancellation of a private event scheduled for August 6. The review identified missed processes and miscommunication that led to the cancellation. A sincere apology is owed to the Evans family and our Lee’s Summit community. LSPR strives to be a respectful and inclusive organization where all members of our community feel welcome and appreciated. Inappropriate language, social media posts and behavior are not acceptable and will not be tolerated.

The following is a summary of our investigation. On July 8, the renting party booked Summit Waves for a teen birthday party scheduled for Saturday, August 6 from 7:30 p.m. to 9:30 p.m. and indicated 250 attendees. According to the rental forms, the event would not be publicized via social media, and fees would not be charged to attend the event. It has been our experience, that social media marketing and/or ticket sales have the potential to increase event attendance beyond the number initially stated and can result in insufficient staffing and security. The “no” answers provided on the form by the booking party did not create concerns. 

The rental form indicated that 10 - 15 chaperones would be in attendance and per the rental form, security consisting of officers from the Lee’s Summit Police Department or Jackson County Sheriff’s office is required. The cost of security is paid by the rental party but is arranged and booked by LSPR. Through our investigation, LSPR found that staff failed to arrange security for the event. 

On the evening of Thursday, August 4, Summit Waves staff was made aware of a social media post advertising an event called “Splash Blast 2” from 7 p.m. to 9:30 p.m. at Summit Waves. On the morning of Friday, August 5, Summit Waves staff called the renting party, left a message inquiring about the social media post, and requested a return call. LSPR did not receive a return call. On Saturday, August 6, Summit Waves staff received approximately 15 calls from parents with questions (cost, hours, parent attendance, etc.) about “Splash Blast 2” and the safety of the event. Summit Waves staff called the renting party two additional times on August 6 to address concerns. 

LSPR made the decision to cancel the event at 5 p.m. due to the inability to contact the renting party. Safety pertaining to the anticipated crowd size and the potential impact it might have on party guests and the staff was the sole reason for the cancellation. 

The renting party returned the phone call to Summit Waves staff at approximately 5:30 pm. They were notified at that time of the cancellation and that LSPR would provide a full refund. The renting party arrived around 6:15 pm at which time LSPR staff reiterated the event was canceled. Staff and police stayed on-site until the crowd dispersed at approximately 8 p.m. Lee’s Summit Police estimated the crowd to be approximately 500 people between 7 p.m. to 7:30 p.m.

On Sunday, August 7, LSPR was made aware of a disturbing social media post made by a part-time Summit Waves lifeguard. At approximately 10 a.m. on Monday, August 8, the administrator of Parks and Recreation contacted the renting party and apologized for the poor experience the family received on Saturday night. In addition, the administrator apologized for the inappropriate and insensitive language used by staff including the social media post and advised that appropriate actions would be taken with staff. The administrator identified the internal processes that broke down and reassured the renting party that the rental cancellation was due solely to safety issues associated with potential crowd size. A refund was completed that afternoon and an offer was made to cover any additional expenses associated with the rental beyond the rental fee. The administrator and the rental party agreed to a follow-up phone call on Wednesday, August 10 to continue discussions. 

LSPR intends to complete a comprehensive review of the rental process, including communication. LSPR will also enhance training to align with the City’s diversity and inclusion efforts. LSPR is committed to serving all people in our community and providing exceptional parks and recreation experiences for everyone.    

 

Print

Latest Press Releases

Deck Fire Spreads To House
Deck Fire Spreads To House

Deck Fire Spreads To House

LEE'S SUMMIT, MO—On Tuesday, January 19, 2021 at 11:12 p.m., the Lee’s Summit Fire Department responded to a reported structure fire in the 1200 Block of SE Rosehill Drive. The neighbor behind the house reported a fire on the deck. When the fire department arrived, smoke and fire was visible from the back of the one-story, single-family residence. The occupants were safe outside. Crews quickly knocked down the fire on the deck as other crews...
Lee’s Summit Blood Drive to Address Critical Shortage
Lee’s Summit Blood Drive to Address Critical Shortage

Lee’s Summit Blood Drive to Address Critical Shortage

In an effort to help address a critical blood shortage, the City of Lee’s Summit is partnering with the Community Blood Center to host a blood drive on Jan. 20 from noon to 6 p.m. at the Gamber Community Center, 4 SE Independence Ave. Donors will be tested for COVID-19 antibodies and results will be mailed within two weeks of the donation. If there is a positive result, the Community Blood Center says the plasma component of the donation may be processed...
Lee’s Summit Seeking Feedback on Stormwater Management

Lee’s Summit Seeking Feedback on Stormwater Management

The City of Lee’s Summit will host a public meeting from 6 p.m. to 7 p.m. on Feb. 10 to solicit feedback on the City’s Stormwater Management Plan. Due to the COVID-19 pandemic, those wishing to participate may attend the meeting virtually via Zoom.  The City is in the process of renewing its National Pollutant Discharge Elimination System (NPDES) permit, which requires a Stormwater Management Plan. The NPDES permit program was created by the Clean...
Hotel Fire Extinguished By Automatic Fire Sprinkler System
Hotel Fire Extinguished By Automatic Fire Sprinkler System

Hotel Fire Extinguished By Automatic Fire Sprinkler System

LEE’S SUMMIT, MO – On Friday, January 1, 2021, at 2:46 p.m., the Lee’s Summit Fire Department responded to reported structure fire at America’s Best Value Inn, 1020 SE Blue Parkway. The caller reported smoke in the first floor hallway, possibly coming from a meeting room. The hotel was being evacuated.   When the fire department arrived, there was nothing visible from the outside of the three-story hotel. Crews entered the building...
Portion of Southeast Green Street to Close Dec. 21
Portion of Southeast Green Street to Close Dec. 21

Portion of Southeast Green Street to Close Dec. 21

***UPDATE*** This closure will be extended until 5 p.m. on Thursday, Dec. 24, to allow sufficient time for a concrete patch to cure before being opened to traffic. Southeast Green Street will be closed to through traffic between Southeast Fifth Street and Southeast Fourth Street from 8 a.m. on Dec. 21 until 5 p.m. on Dec. 23. The closure is necessary for stormwater pipe installation. The detour route is Southeast Fifth Street, to Southeast Douglas Street,...
First272931Last