Lee’s Summit Water Utilities Releases 2022 Customer Survey Results Tuesday, August 30, 2022 | Views: 346 | Categories: Water Utilities Press Releases Lee’s Summit Water Utilities Releases 2022 Customer Survey Results Lee’s Summit Water Utilities released the results of the 2022 Customer Survey which shows high overall satisfaction with the quality of water and sewer services. A total of 629 residents completed the survey which was administered by ETC Institute in the spring of 2022. The Customer Survey was developed to objectively assess customer satisfaction with the delivery of water and sewer services and provide customers with an opportunity to provide...
Water Utilities Launches Convenient Online Payment System Thursday, May 7, 2020 | Views: 9490 | Categories: Water Utilities Press Releases The City of Lee’s Summit’s Water Utilities is introducing a new secure and convenient online payment system, UtilityPay Customer Portal, beginning May 19, which can be accessed at cityofLS.com/water. Customers will be able to schedule automatic payments through a checking account or credit card; securely save payment information; and utilize a “Pay Now” feature, which allows for quick payments without having to register an account. The...
Innovative Technology Used to Inspect Water Infrastructure in Lee’s Summit Thursday, March 14, 2019 | Views: 12242 | Categories: Water Utilities Press Releases Innovative Technology Used to Inspect Water Infrastructure in Lee’s Summit The City of Lee’s Summit’s Water Utilities Department is taking a proactive approach to ensure the integrity of its pipeline infrastructure through the use of an innovative technology, known as PipeDiver. PipeDiver is a free-floating device, which will be used during a March 21 inspection to assess the condition of one of the City’s critical water transmission mains without interrupting water service to residents. The City is working with HDR...