Lee’s Summit Water Utilities Department Achieves American Public Works Association Accreditation Tuesday, July 23, 2024 | Views: 160 | Categories: City of Lee's Summit Press Releases, Water Utilities Press Releases Lee’s Summit Water Utilities Department Achieves American Public Works Association Accreditation Lee’s Summit Water Utilities is proud to announce it recently received full accreditation from the American Public Works Association. This accreditation formally verifies and recognizes that Water Utilities complies with the recommended management practices set forth by the American Public Works Association. Accreditation aims to promote excellence in the operations and management of a public works agency and its employees. Accreditation is designed to...
Lee’s Summit Water Utilities Receives Two Customer Service Awards Monday, February 12, 2024 | Views: 1311 | Categories: Water Utilities Press Releases Lee’s Summit Water Utilities Receives Two Customer Service Awards Lee’s Summit Water Utilities is proud to announce the receipt of two prestigious customer service awards recognizing its commitment to excellence in serving the Lee’s Summit community. The ETC Institute’s Leading the Way award was given to Lee’s Summit Water Utilities to recognize its ranking in the top 10% of municipalities for outstanding performance in core areas assessed in the DirectionFinder® Survey. During 2023, ETC Institute...
2023 Lee’s Summit Water Utilities Customer Survey Results Monday, August 7, 2023 | Views: 3068 | Categories: Water Utilities Press Releases 2023 Lee’s Summit Water Utilities Customer Survey Results Lee’s Summit Water Utilities released results from the 2023 Customer Satisfaction Survey that show customer satisfaction ratings significantly higher than the U.S. and regional averages. The survey is administered by ETC Institute to a random sample of households and provides a snapshot of how customers view the delivery of water and sewer services. Of the 402 respondents, 84% indicated overall satisfaction with the delivery of services, a 2% increase over...
Lee’s Summit Water Utilities Cancels Water Boil Advisory for the Arbores Subdivision Thursday, July 6, 2023 | Views: 2079 | Categories: Water Utilities Press Releases Lee’s Summit Water Utilities has canceled the precautionary boil water advisory issued on July 3 for customers in the Arbores Subdivision. Lab tests conducted on recent water samples confirm that customers are no longer advised to boil water prior to its use. For more information, contact Lee’s Summit Water Utilities Customer Service at (816) 969-1900 or visit the Water Utilities Service Center at 1200 SE Hamblen Road, Lee’s Summit, Mo....
Lee’s Summit Water Utilities Issues Water Boil Advisory for the Arbores Subdivision Monday, July 3, 2023 | Views: 2322 | Categories: Water Utilities Press Releases Lee's Summit Water Utilities issued a precautionary boil advisory on July 3 for customers in the Arbores Subdivision. Repairs to the water system in that area led to a loss of pressure in the distribution system. The loss of pressure may cause back pressure or back siphonage and carries with it a potential for contamination or other disease-causing organisms to enter the distribution system. These conditions may pose a risk of substantial health endangerment to...