Lee’s Summit Water Utilities released results from the 2023 Customer Satisfaction Survey that show customer satisfaction ratings significantly higher than the U.S. and regional averages. The survey is administered by ETC Institute to a random sample of households and provides a snapshot of how customers view the delivery of water and sewer services.
Of the 402 respondents, 84% indicated overall satisfaction with the delivery of services, a 2% increase over last year. As a whole, customers continue to have confidence in the reliability of water service (96%), the reliability of sanitary sewer service (95%), the clarity of drinking water (89%), the smell of drinking water (88%) and variety of bill payment options available (87%).
“We appreciate our customers investing their time in helping us with our goal of continual improvement,” said Director of Water...
Read More >>
On Thursday, August 3, at 11:47 p.m., the Lee's Summit Fire Department responded to a structure fire at Performance Food Group (PFG), 290 SE Thompson Drive. Employees coming to work discovered a fire involving a refrigerated semi-trailer parked against the dock door.
When crews arrived, the fire had engulfed the box trailer at the dock door of a large food distribution warehouse. A second alarm was requested for additional personnel and equipment.
The fire was in the trailer's refrigeration unit and spread through the trailer to the building through the open trailer door. The dock door was closed, slowing the fire's spread. Firefighters attacked the fire in the trailer as crews entered the building to check for fire spread inside. Heat damage to the door allowed heavy smoke to enter the dock area, but firefighters contained the fire before it could spread inside....
Read More >>
Lee’s Summit Mayor Bill Baird will deliver the State of the City address on Friday, Aug. 18 in The Aspen Room at The Stanley in downtown Lee’s Summit, 308 SE Douglas St. The Lee’s Summit Chamber of Commerce is hosting the luncheon. The event begins at 11 a.m. with the mayor’s address scheduled to start at noon.
The annual State of the City address is an opportunity for Mayor Baird to celebrate the accomplishments of the community and discuss his vision for building a foundation for healthy growth. He will also highlight City priorities, key projects and initiatives, and provide a look ahead to future opportunities. The State of the City address will be broadcast live on YouTube.com/cityofls and will be available at cityofLS.net.
The State of the City is open to the public. For those wishing to purchase lunch, tickets are available for $25 at...
Read More >>