Water Utility 2019 Customer Satisfaction Survey Results Wednesday, June 26, 2019 | Views: 172 | Categories: Water Utilities News Water Utility 2019 Customer Satisfaction Survey Results Lee’s Summit Water Utilities is dedicated to providing reliable water and sanitary sewer services responsibly and efficiently for the health and safety of our community with exceptional customer service, integrity and pride. Our customer’s satisfaction with the essential utility service we provide is extremely important to us. To evaluate our performance, a customer satisfaction survey was mailed to customers asking for opinions on how well the utility is...
From Source to Tap: Managing a Clean, Reliable Water Supply Tuesday, April 16, 2019 | Views: 624 | Categories: Water Utilities News From Source to Tap: Managing a Clean, Reliable Water Supply Imagine an Olympic-size swimming pool, filled to the top. Now, multiply that by 50. That’s about how much water Lee’s Summit Water Utilities has the capacity to bring in per day. The City has the ability to receive up to 7.5 million gallons of water per day from the City of Independence and up to 25 million gallons of water per day from the City of Kansas City. That’s a lot of water! There is a complicated water infrastructure below the city,...
Innovative Technology Used to Inspect Water Infrastructure in Lee’s Summit Thursday, March 14, 2019 | Views: 1569 | Categories: Water Utilities Press Releases Innovative Technology Used to Inspect Water Infrastructure in Lee’s Summit The City of Lee’s Summit’s Water Utilities Department is taking a proactive approach to ensure the integrity of its pipeline infrastructure through the use of an innovative technology, known as PipeDiver. PipeDiver is a free-floating device, which will be used during a March 21 inspection to assess the condition of one of the City’s critical water transmission mains without interrupting water service to residents. The City is working with HDR...
Lateral Connection Rehab to Reduce Wastewater Treatment Costs and Increase System Reliability Monday, January 14, 2019 | Views: 1212 | Categories: Water Utilities News Lateral Connection Rehab to Reduce Wastewater Treatment Costs and Increase System Reliability The City of Lee’s Summit Water Utilities is taking action to reduce wastewater treatment costs and increase sewer system reliability. Lee’s Summit has contracted ACE Pipe Cleaning to perform Lateral Connection Rehab (LCR), in the Cedar Creek Sewer Basin District, areas 16, 17, 14, and 10 (see attached map). LCR is a non-intrusive process that will repair faulty lateral connections to the City sewer main line. Faulty connections are susceptible to...
We've moved: Water Utilities Service Center now open Monday, January 29, 2018 | Views: 2036 | Categories: Water Utilities News We've moved: Water Utilities Service Center now open The Water Utilities Service Center, located at 1200 SE Hamblen Road, is open for business. The 38,000 square-foot building consolidates the entire Water Utilities staff of more than 50 employees to a single facility.