Lee’s Summit Water Utilities Releases 2022 Customer Survey Results Tuesday, August 30, 2022 | Views: 360 | Categories: Water Utilities Press Releases Lee’s Summit Water Utilities Releases 2022 Customer Survey Results Lee’s Summit Water Utilities released the results of the 2022 Customer Survey which shows high overall satisfaction with the quality of water and sewer services. A total of 629 residents completed the survey which was administered by ETC Institute in the spring of 2022. The Customer Survey was developed to objectively assess customer satisfaction with the delivery of water and sewer services and provide customers with an opportunity to provide...
Water Utilities Raises Sewer Tap Fees with New Methodology Friday, June 24, 2022 | Views: 416 | Categories: Water Utilities News Effective July 1 the sewer connection fee for new development will be calculated based on the size of the meter, not the number of drains. This is the first change to Lee's Summit's sewer connection fee since 1988 and will help fund the future growth of the sanitary system. Prior to July 2022, the sewer connection fee was $30 per drain. In addition, the Maybrook and the Middle Big Creek watersheds included impact fees for...
Lift Station Odor Control Monday, July 26, 2021 | Views: 0 | Categories: Water Utilities News Lift Station Odor Control Odor control units installed at lift stations eliminate customer complaints.
Water Utilities Launches Convenient Online Payment System Thursday, May 7, 2020 | Views: 9519 | Categories: Water Utilities Press Releases The City of Lee’s Summit’s Water Utilities is introducing a new secure and convenient online payment system, UtilityPay Customer Portal, beginning May 19, which can be accessed at cityofLS.com/water. Customers will be able to schedule automatic payments through a checking account or credit card; securely save payment information; and utilize a “Pay Now” feature, which allows for quick payments without having to register an account. The...
Toilet Paper is On a Roll Friday, March 27, 2020 | Views: 5377 | Categories: Water Utilities News Toilet Paper is On a Roll Our Water Utilities team is working around the clock to ensure we provide essential services during this critical time. You can help our staff focus on priorities by not flushing non-flushable items down the toilet. With toilet paper becoming the latest panic buy, it is logical to assume that people without toilet paper might turn to different methods for meeting their sanitation needs. You may be confused by what can be flushed down the toilet. Even if it says...