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Lee's Summit Water Utilities is dedicated to providing reliable water and sanitary sewer services responsibly and efficiently for the health and safety of our community with exceptional customer service, integrity and pride. 


Can't Flush This!

There are so many items that we try to flush down the toilet that really should not be there – medications, wipes, hygiene products, diapers, etc.  Our sanitary sewer systems are not designed for anything other than standard toilet paper and human waste to be flushed. Other items – even those marked “flushable” can clog up a sewer main or lateral before it naturally biodegrades. Overtime, flushing these “foreign” items can result in back-ups or overflows. So before you flush, remember you can’t flush this:

  • Baby wipes
  • Diapers
  • Paper towels
  • Cleaning wipes
  • Cotton balls or swabs
  • Syringes
  • Candy or food wrappers
  • Clothing labels
  • Sponges
  • Toys
  • Any plastic item
  • Aquarium gravel
  • Kitty litter
  • Rubber or latex items
  • Cigarette butts
  • Feminine hygiene products
  • Hair
  • Underwear
  • Disposable toilet brushes
  • Medication
  • Bandages


Pay your bill online with Utility Link 

The new secure bill payment system is now available. To register with Utility Link, you will need to have your account number and customer number which can be found on your new bill. Once registered, you will  no longer need your account and customer number to access your account as you can log in with your new username and password. Sign up now.


No water? Your pipes may be frozen

If you are experiencing a loss of water or water pressure, please call Lee's Summit Water Utilities to investigate the cause. In most cases, the pipes inside the home are frozen. In that case, we recommend you stay home, turn up the heat, open the cabinet doors to allow warm air circulation and crack open the faucets. 

Baby, it's cold outside...so get those pipes ready before they freeze

Baby, it's cold outside...so get those pipes ready before they freeze. Preparing your pipes for freezing temperatures could potentially save you thousands in water damage repair costs. Below are a few tips.

Neighboring cities reporting thieves identifying as water company employees

Lee’s Summit residents should be aware neighboring cities are reporting thieves posing as water company employees to gain access to homes.


Water Bill telephone scam circulating area

 Lee’s Summit Water Utilities customers should be aware of a recent telephone scam in which a customer’s bank account or personal information is sought in order to resolve a water bill payment problem.

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