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816 969-1000
City of Lee's Summit >> About the City >> News Releases
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Lee's Summit city logo

Lee's Summit city logo

News Release

FOR IMMEDIATE RELEASE

Tuesday, February 22, 2011

CONTACT: Melissa Bedford Fears
Public Communications Coordinator
(816) 969-1014 office
(816) 572-0605 cell

Water Causes Damage to City's Computer System

The City of Lee’s Summit’s computer networked systems and servers were significantly damaged by water on February 21 due to a set of failures experienced by the air conditioning system supporting the City Hall data center.

Public Safety systems are operational and “911” services were not impacted.

The City has recently been undergoing a substantial effort to upgrade the network and software systems. Due to these upgrades, the City’s ability to restore data from backup has been somewhat impeded. Fortunately, because of a redundant storage system no information was lost. The operational system will be fully recovered late Thursday, Feb. 24, at the earliest.

The City’s Web and telephone interface programs are not functioning at this time. Therefore, the City cannot send or receive e-mails and customers cannot pay most bills online.

Residents can contact a department by using the telephone numbers listed below and pay water/sewer bills at City Hall, 220 SE Green St., Lee’s Summit, Mo., via the payment drop box located between City hall and the Fire Department, or by mail.

Municipal Court payments by phone and Web are now available.

The City is taking additional measures to further protect the computer system operating environment.

City of Lee’s Summit
Department Listing
Administration
969-1010
Treasury (tax info)
969-1139
Parks & Recreation-Admin
969-1500
Purchasing
969-1080
 
Airport
969-1186
Fire-Administration
969-1300
Legacy Park
969-1550
Recreation Center
969-1540
Animal Control
969-1640
Fire Dispatch
969-7407
Planning & Development
969-1600
Solid Waste / Resource Recovery Park
969-1980
City Clerk
969-1005
Human Resources
969-1040
Police-Dispatch
969-7390
Water Utilities Support Serv.  969-1900
Codes Administration
969-1200
Municipal Court
969-1150
Public Works
969-1800
 
Emergency 9-1-1 services are not affected. 

 

For more information, contact the City’s Public Communications Coordinator Melissa Fears (816) 969-1014.
 

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