Payment Options

Online Account Services (Pay Your Bill Online)

Your bill is due and payable on the billing date.  Penalty charges of 5% are assessed on the total outstanding balance as of the due date.

Bank Draft: Bank Drafting is provided free to our customers and allows you to have your payment automatically drafted from your checking or savings account. To learn more about this program contact a Customer Service Representative at 816.969.1900.  To sign up for this program please print and fill out the Authorization Agreement for Direct Payments (ACH Debits). Please return the form to the Water Utilities Office. 

Mail: Simply detach the lower portion (remittance stub) from your bill and enclose your check in the envelope provided. 

In Person: Our office at 1200 SE Hamblen Rd is open from 8:00am to 5:00pm to accept your payment Monday through Friday.  City Hall can also receive your payment at 220 SE Green Street.  For easier processing of your payment, please bring your remittance stub from the bill.

Night Depository: Drop Boxes are located at the Water Utilities Service Center's front door (1200 SE Hamblen Rd), at City Hall's north entrance (220 SE Green Street), and in the alley between City Hall (220 SE Green Street) and Fire Headquarters (207 SE Douglas Street). Payments placed in Drop Boxes will be posted the following business day.

Telephone: Payments are processed through a safe, secure and convenient telephone system that can be accessed 24 hours a day 7 days a week. Call 816.969.4636 and follow the prompts to make your payment. 

UtilityLink: As with Telephone payments, the system is safe, secure and convenient to use. Visit to access your account online. You can register with just your account number and customer number.  You can also register here to "Go Green" with ebills. UtiltiyLink also allows you to access your consumption history for further assistance.    

Online Banking:  If you utilize your bank's online payment option, please use the Online Banking Acct # shown on the front of your bill.  Use the address of Lee's Summit Water Utilities - PO Box 219306, Kansas City, MO 64121 for the remittance address.

UtilityLink and Online Banking Fees

Currently, no fees will be applied to your account for processing payments through UtilityLink or bank drafts charged by Lee's Summit Water Utilities.

Payment Arrangements

Payment arrangements are available on past due bills for qualified customers. No payment arrangements are allowed for accounts that have been shut off. Please contact a Customer Service Representative during normal business hours to see if you may qualify for a payment arrangement at 816.969.1900.