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816 969-1000
Employment Opportunities

System Support Specialist - IT Department

 (posted on July 28, 2016 10:19)

Deadline

September 1, 2016

Salary

Hiring range in the low $40’s annually DOQ plus an excellent benefit package.  

 

Description

This position provides elevated diagnostic and problem solving for complex support issues.  Uses advanced knowledge of desktop hardware and software technologies and basic knowledge of network systems and protocols to troubleshoot issues and determine appropriate tier II resolution.  Evaluates and thoroughly troubleshoots all desktop support issues prior to escalating to tier III support and continues to work closely with higher tiered personnel during resolution.  Assists in supporting the lifecycle of end user equipment.  Makes appropriate recommendations for technology improvements and purchases when requested.     

 

Requirements

Minimum requirements include three years successfully employed working experience in providing computer hardware, software and end user support required; bachelor’s degree in technology or related field of study from an accredited institution is preferred.      

 

 

How to apply

An application form must be completed (please include detailed resume).  Click here to download the Application Form. You can also obtain an application from Human Resources. The Application can either be faxed, mailed, or delivered in person.

EOE

Address:

Human Resources
City of Lee's Summit
220 SE Green
Lee's Summit, MO 64063

Fax:(816) 969-1055
Phone:(816)969-1040

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