Search Water Utilities News

Water Utilities News Archive

Water Utilities News

  |   Views: 2446
  |   Categories: Water Utilities News

We've moved: Water Utilities Service Center now open

We've moved: Water Utilities Service Center now open

The Water Utilities Service Center, located at 1200 SE Hamblen Road, is open for business. The 38,000 square-foot building consolidates the entire Water Utilities staff of more than 50 employees to a single facility.

 “For the first time in modern history, all functions of the Water Utilities Department will be consolidated and housed at one location. This new building will centralize our staff and services and increase our operational effectiveness, which means better service for current and future customers,” said Mark Schaufler, Director of Water Utilities.  “In addition, as a result of careful planning and at the suggestion of the 2011 Strategic planning group, this project was completely cash funded, meaning no debt had to be issued to fund the project. 

The Service Center features a customer service-vestibule and welcome center, a field-crew ready-room, plenty of office and work space for all current and anticipated employees, locker rooms, equipment and material storage facilities and parking for all Utility owned vehicles.

 Additionally, the facility will feature a wash bay for equipment, areas for expansion, and other accommodations that will allow the department provide efficient and reliable water and sewer services for years to come.

The Water Utilities Service Center is open from 8 a.m. to 5 p.m. Monday-Friday. Customers  may pay their bill in-person at the Service Center during business hours or at the drop box located right outside the customer entrance.  All previous methods of bill-payment may still be utilized including the cashier counter inside City Hall, 220 SE Green.

Click here for more bill payment options

Print

Theme picker

Latest News

Water Utility 2019 Customer Satisfaction Survey Results

Water Utility 2019 Customer Satisfaction Survey Results

Water Utility 2019 Customer Satisfaction Survey Results
Lee’s Summit Water Utilities is dedicated to providing reliable water and sanitary sewer services responsibly and efficiently for the health and safety of our community with exceptional customer service, integrity and pride. Our customer’s satisfaction with the essential utility service we provide is extremely important to us. To evaluate our performance, a customer satisfaction survey was mailed to customers asking for opinions on how well the utility is...
Snow Rodeo & APWA Mid-America Roadeo & Equipment Expo

Snow Rodeo & APWA Mid-America Roadeo & Equipment Expo

On September 13, Water Utilities employees competed in the annual Snow Rodeo competition held by Lee’s Summit Public Works. Drivers competed in the One Ton and Dump Truck events. Three drivers from Water Utilities placed in the top 10 in the One Ton event and four drivers placed in the top 10 in the Dump Truck event. Snow Rodeo Water Utilities Finalists One Ton Dump Truck ...
From Source to Tap: Managing a Clean, Reliable Water Supply

From Source to Tap: Managing a Clean, Reliable Water Supply

From Source to Tap: Managing a Clean, Reliable Water Supply
Imagine an Olympic-size swimming pool, filled to the top. Now, multiply that by 50. That’s about how much water Lee’s Summit Water Utilities has the capacity to bring in per day. The City has the ability to receive up to 7.5 million gallons of water per day from the City of Independence and up to 25 million gallons of water per day from the City of Kansas City. That’s a lot of water! There is a complicated water infrastructure below the city,...
Innovative Technology Used to Inspect Water Infrastructure in Lee’s Summit

Innovative Technology Used to Inspect Water Infrastructure in Lee’s Summit

Innovative Technology Used to Inspect Water Infrastructure in Lee’s Summit
The City of Lee’s Summit’s Water Utilities Department is taking a proactive approach to ensure the integrity of its pipeline infrastructure through the use of an innovative technology, known as PipeDiver. PipeDiver is a free-floating device, which will be used during a March 21 inspection to assess the condition of one of the City’s critical water transmission mains without interrupting water service to residents. The City is working with HDR...
Lateral Connection Rehab to Reduce Wastewater Treatment Costs and Increase System Reliability

Lateral Connection Rehab to Reduce Wastewater Treatment Costs and Increase System Reliability

Lateral Connection Rehab to Reduce Wastewater Treatment Costs and Increase System Reliability
The City of Lee’s Summit Water Utilities is taking action to reduce wastewater treatment costs and increase sewer system reliability. Lee’s Summit has contracted ACE Pipe Cleaning to perform Lateral Connection Rehab (LCR), in the Cedar Creek Sewer Basin District, areas 16, 17, 14, and 10 (see attached map). LCR is a non-intrusive process that will repair faulty lateral connections to the City sewer main line. Faulty connections are susceptible to...
123