Jackson County issued a Stay-At-Home Executive Order requiring residents to stay at home except to obtain or provide essential services. Effective 12:01 a.m., March 24 through April 24. Stay up to date on local information at cityofLS.net/coronavirus.

Search Water Utilities News

Water Utilities News Archive

Water Utilities News

  |   Views: 138
  |   Categories: Water Utilities News

Water Utilities to Temporarily Close Lobby Access to Public

The City of Lee’s Summit Water Utilities will be temporarily closing its lobby access located at 1200 SE Hamblen Road as part of the national/regional effort to prevent the spread of the coronavirus (COVID-19)

The lobby will close beginning Wednesday, March 18th, 2020 until further notice. All other services including water service, billing and emergency repairs will continue as normal. The health and well-being of customers, colleagues and communities are our top priority. According to the CDC, the virus is thought to spread mainly from person-to-person.

Bill Payment

Customers who typically pay their bill in person are asked to please utilize the online payment system found here https://utilitylink.cityofls.net/ or by placing checks in the drop box located outside the front entrance of the water utilities building. Water Utilities ask that you do not pay in cash when using the drop box.

Contact Customer Service

Apply for New Fire Hydrant Meter Applications, Residential & Commercial New Service Permits at LSWater.net. New Fire Hydrant Meter Applications must be filled out online prior to pick up. For existing Fire Hydrant Meter holders contact customer service to make arrangements for pick up at the Southside of the building.

Customer service is available by phone from 8 a.m. – 5 p.m., Monday through Friday.

816.969.1900

Print

Theme picker

Latest News

Toilet Paper is On a Roll

Toilet Paper is On a Roll

Toilet Paper is On a Roll
Our Water Utilities team is working around the clock to ensure we provide essential services during this critical time. You can help our staff focus on priorities by not flushing non-flushable items down the toilet. With toilet paper becoming the latest panic buy, it is logical to assume that people without toilet paper might turn to different methods for meeting their sanitation needs. You may be confused by what can be flushed down the toilet. Even if it says...
Water Utilities to Temporarily Close Lobby Access to Public

Water Utilities to Temporarily Close Lobby Access to Public

The City of Lee’s Summit Water Utilities will be temporarily closing its lobby access located at 1200 SE Hamblen Road as part of the national/regional effort to prevent the spread of the coronavirus (COVID-19) The lobby will close beginning Wednesday, March 18th, 2020 until further notice. All other services including water service, billing and emergency repairs will continue as normal. The health and well-being of customers, colleagues and communities are...
Water Utility 2019 Customer Satisfaction Survey Results

Water Utility 2019 Customer Satisfaction Survey Results

Water Utility 2019 Customer Satisfaction Survey Results
Lee’s Summit Water Utilities is dedicated to providing reliable water and sanitary sewer services responsibly and efficiently for the health and safety of our community with exceptional customer service, integrity and pride. Our customer’s satisfaction with the essential utility service we provide is extremely important to us. To evaluate our performance, a customer satisfaction survey was mailed to customers asking for opinions on how well the utility is...
Snow Rodeo & APWA Mid-America Roadeo & Equipment Expo

Snow Rodeo & APWA Mid-America Roadeo & Equipment Expo

On September 13, Water Utilities employees competed in the annual Snow Rodeo competition held by Lee’s Summit Public Works. Drivers competed in the One Ton and Dump Truck events. Three drivers from Water Utilities placed in the top 10 in the One Ton event and four drivers placed in the top 10 in the Dump Truck event. Snow Rodeo Water Utilities Finalists One Ton Dump Truck ...
From Source to Tap: Managing a Clean, Reliable Water Supply

From Source to Tap: Managing a Clean, Reliable Water Supply

From Source to Tap: Managing a Clean, Reliable Water Supply
Imagine an Olympic-size swimming pool, filled to the top. Now, multiply that by 50. That’s about how much water Lee’s Summit Water Utilities has the capacity to bring in per day. The City has the ability to receive up to 7.5 million gallons of water per day from the City of Independence and up to 25 million gallons of water per day from the City of Kansas City. That’s a lot of water! There is a complicated water infrastructure below the city,...
123