Jackson County's Phase 2 Recovery Plan which provides guidelines for reopening is now in effect. Stay up to date on Phase 2 guidelines and local information at cityofLS.net/coronavirus.

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Water Utilities News

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Ward Road South of County Line Road Now Open to Traffic

Ward Road south of County Line Road is now open to traffic. Drivers are encouraged to continue to use caution as construction continues along Ward Road between County Line Road and 163rd Street. Intermittent lane closures are possible throughout the next 45 days as the project nears completion.

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Water Utilities Launches Convenient Online Payment System

Water Utilities Launches Convenient Online Payment System

The City of Lee’s Summit’s Water Utilities is introducing a new secure and convenient online payment system, UtilityPay Customer Portal, beginning May 19, which can be accessed at cityofLS.com/water. Customers will be able to schedule automatic payments through a checking account or credit card; securely save payment information; and utilize a “Pay Now” feature, which allows for quick payments without having to register an account. The...
Toilet Paper is On a Roll

Toilet Paper is On a Roll

Toilet Paper is On a Roll
Our Water Utilities team is working around the clock to ensure we provide essential services during this critical time. You can help our staff focus on priorities by not flushing non-flushable items down the toilet. With toilet paper becoming the latest panic buy, it is logical to assume that people without toilet paper might turn to different methods for meeting their sanitation needs. You may be confused by what can be flushed down the toilet. Even if it says...
Water Utilities to Temporarily Close Lobby Access to Public

Water Utilities to Temporarily Close Lobby Access to Public

The City of Lee’s Summit Water Utilities will be temporarily closing its lobby access located at 1200 SE Hamblen Road as part of the national/regional effort to prevent the spread of the coronavirus (COVID-19) The lobby will close beginning Wednesday, March 18th, 2020 until further notice. All other services including water service, billing and emergency repairs will continue as normal. The health and well-being of customers, colleagues and communities are...
Water Utility 2019 Customer Satisfaction Survey Results

Water Utility 2019 Customer Satisfaction Survey Results

Water Utility 2019 Customer Satisfaction Survey Results
Lee’s Summit Water Utilities is dedicated to providing reliable water and sanitary sewer services responsibly and efficiently for the health and safety of our community with exceptional customer service, integrity and pride. Our customer’s satisfaction with the essential utility service we provide is extremely important to us. To evaluate our performance, a customer satisfaction survey was mailed to customers asking for opinions on how well the utility is...
Snow Rodeo & APWA Mid-America Roadeo & Equipment Expo

Snow Rodeo & APWA Mid-America Roadeo & Equipment Expo

On September 13, Water Utilities employees competed in the annual Snow Rodeo competition held by Lee’s Summit Public Works. Drivers competed in the One Ton and Dump Truck events. Three drivers from Water Utilities placed in the top 10 in the One Ton event and four drivers placed in the top 10 in the Dump Truck event. Snow Rodeo Water Utilities Finalists One Ton Dump Truck ...
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