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OUR MISSION

Lee's Summit Water Utilities is dedicated to providing reliable water and sanitary sewer services responsibly and efficiently for the health and safety of our community with exceptional customer service, integrity and pride. 

 

Can't Flush This!

There are so many items that we try to flush down the toilet that really should not be there – medications, wipes, hygiene products, diapers, etc.  Our sanitary sewer systems are not designed for anything other than standard toilet paper and human waste to be flushed. Other items – even those marked “flushable” can clog up a sewer main or lateral before it naturally biodegrades. Overtime, flushing these “foreign” items can result in back-ups or overflows. So before you flush, remember you can’t flush this:

  • Baby wipes
  • Diapers
  • Paper towels
  • Cleaning wipes
  • Cotton balls or swabs
  • Syringes
  • Candy or food wrappers
  • Clothing labels
  • Sponges
  • Toys
  • Any plastic item
  • Aquarium gravel
  • Kitty litter
  • Rubber or latex items
  • Cigarette butts
  • Feminine hygiene products
  • Hair
  • Underwear
  • Disposable toilet brushes
  • Medication
  • Bandages


 

Pay your bill online with Utility Link 

The new secure bill payment system is now available. To register with Utility Link, you will need to have your account number and customer number which can be found on your new bill. Once registered, you will  no longer need your account and customer number to access your account as you can log in with your new username and password. Sign up now.

 

Did you know the property owner is responsible for the pipes (laterals) that connect the home or business to the public water and sewer systems. That includes inspection, cleaning, maintenance, repair and/or replacement if necessary. Here are some other things you should know about your water and sewer service lines:

  • In a typical water service line installation, the property owner is responsible for the water service line from the building to the meter. 
  • Sometimes sewer laterals are constructed  under the street before connecting to the public system. If it fails under the street, the property owner is responsible for the lateral repair and any damages to the street or other public improvements. 
  • Lateral lines can crack, break or leak for a variety of reasons including age or the infiltration of tree and shrubbery roots. 
  • There are private water and sewer line protection programs available to property owners. 
  • Back-ups and damages to your home or property are not typically covered with these warranty providers. 

If you are concerned about the condition of your sewer lateral, contact a plumbing company to have your line inspected for potential damage and/or cleaned.