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816 969-1900
Utilities >> Information Resources >> Water Bill Messages
Content Manager

Bill Message Archive

2016

March

Before using your in-ground lawn sprinkler system, be sure to have the backflow prevention device tested by a certified tester with a current business license.  It is important to make sure there was no damage to the backflow device from freezing during the winter. Test notices will be sent out soon. Visit lswater.net for more information on the importance of backflow prevention. 

 

February

Community Sewer Line Rehabilitation work has begun again in targeted areas of the City. The process essentially installs a pipe within a pipe and is specifically designed for minimal impact and disruption to neighborhoods and customers. If you have questions about this process, visit lswater.net, or call 969-1900. 


January

We are dedicated to providing you reliable water and sanitary sewer services responsibly and efficiently. In order to continually meet the needs of our customers and maintain our infrastructure, water and sewer rates were increased effective Jan. 1, 2016. For more information, please visit LSwater.net.

2015

December

Jackson County real estate and personal property tax bills may be paid at Lee’s Summit City Hall at 220 SE Green. When you pay at City Hall, Lee’s Summit earns a 1% commission on all tax bills collected at City Hall and you will immediately receive your receipt. Office hours are 8 a.m. to 5 p.m. Mon-Fri. City Hall will be closed Dec. 24th and 25th.

Baby its cold outside! Be sure your pipes are prepared for winter weather and visit our winterization page at LSwater.net. 


November

Lee’s Summit Water Utilities congratulates the 2015 Kansas City Royals for their World Series win!

Did you know there are nearly 500 miles of public sewer mains underneath the City of Lee’s Summit? In addition to inspecting and cleaning these lines every year, Water Utilities is currently replacing several miles of sewer lines in most need of repair through a process specifically designed for minimal impact and disruption to neighborhoods and customers. For more information, go to lswater.net.

October

Getting calls from third-party warranty providers about coverage for your water and sewer service lines? Go to LSwater.net to learn more about your property owner responsibilities for these lines and their care.

As you put away the lawn care tools this fall, don’t forget to disconnect and drain your hoses to prevent your pipes from freezing when the weather gets colder. For more winterization tips, go to lswater.net. 

September

Did you know that for less than half a penny, you can fill more than 75 standard size water bottles with Lee’s Summit tap water?

Lee’s Summit Water Utilities will be resuming improvements on the Scruggs Road Excess Flow Holding Basin soon. Work was put on hold this summer so plantings for erosion control could establish. The project will expand the basin to allow for increased storage capacity and reduce the risk of overflows and backups in the area. 

August

The City recently made changes to the security settings on secured City websites including Utility Link, the online water bill payment system, and the Parks and Recreation web registration system. Go to goo.gl/gljh6v  for more information if you are having trouble accessing these sites.

Lee’s Summit Water Utilities is making improvements to the Cedar Creek Sanitary Sewer Interceptor to increase capacity and reduce the risk of overflows. For more information on the project, go to LSwater.net.

July 

Reminder: As part of the school enrollment and registration process, you may be asked to provide proof of residency. By signing up for Utility Link, you can access account information online.

June

The 2015 Water Quality Report will be available June 26, 2015 at http://goo.gl/v22Dq or by going to LSwater.net and clicking “Drinking Water Quality.” For more information, call 816-969-1900.

May

Join us for FREE family fun at Diggin’ Up the Past at the Big Truck & Equipment Show from 10 am to 2 pm, May 16 in front of City Hall, 220 SE Green. Kids of all ages can explore the City’s biggest pieces of equipment.  At 10:30 am the City’s Centennial Time Capsule from 1965 will be unearthed. Visit LSpw.net or call 969.1800 for more information.

May is Bike and Walk Month.  Enjoy nationally recognized Bike and Walk Friendly Lee’s Summit.  For more information visit www.Livablestreetsls.com or call the Public Works Department at 969-1800. 

April

Help us celebrate Drinking Water Week May 3-9 to highlight the essential role safe drinking water plays in our daily lives by sharing photos of how you use water on social media using #MyLSwater. For more information, go to LSwater.net, or call 969-1921.

Historic Preservation Commission & Lee’s Summit Historical Society will hold an Art and Artifacts Fair/Bike Ride on Sat. May 16. The Fair will be in City Hall and Bike Ride from City Hall to Historic Museum. Details 816-969-1603 or www.lshpc.org.

March

Before using your in-ground lawn sprinkler system, be sure to have the backflow prevention device tested by a certified tester with a current business license.  It is important to make sure there was no damage to the backflow device from freezing during the winter. Test notices will be sent out soon. Visit lswater.net for more information on the importance of backflow prevention. 

February

Know your history? Lee’s Summit Water Utilities is looking to collect photos, articles and stories about the history of the Utility in Lee’s Summit. Call 969.1900 or email miranda.landstra@cityofls.net if you have information to share.

Can’t Flush This! Even though wipes and other hygiene products may say “flushable” on the packaging, it’s best to keep them out of your toilets. These products do not disintegrate easily or quickly and can clog your plumbing and the City’s sewer system. For more tips, go to lswater.net. 

January

We are dedicated to providing you reliable water and sanitary sewer services responsibly and efficiently. In order to continually meet the needs of our customers and maintain our infrastructure, water and sewer rates were increased effective Jan. 1, 2015. For more information, please visit LSwater.net.

Begin 2015 by eliminating one more bill from your mailbox. Sign up for Utility Link to pay your Water Utilities bill online at LSwater.net. 

2014

December

Jackson County real estate and personal property tax bills may be paid at Lee’s Summit City Hall at 220 SE Green. When you pay at City Hall, Lee’s Summit earns a 1% commission on all tax bills collected at City Hall and you will immediately receive your receipt. Office hours are 8 a.m. to 5 p.m. Mon-Fri. City Hall will be closed Dec. 25th and 26th.

Celebrate Dr. King Day at 5 p.m. on Jan. 19 in the Pavilion at John Knox Village! Visit LSHRC.org or call 816.969.1010 for more information. 

November

Don't Dump Down The Drain and What you should know about your service lines billing inserts.

Snow Preparation Brochure

The City of Lee’s Summit is now accepting Minor Home Repair Program applications through Dec. 1, 2014. This income-based program helps homeowners with exterior repairs. For more information contact the Planning & Codes Department at 816-969-1200.

October

Sewer back-ups happen. To reduce your financial risk from a sanitary sewer back-up, contact your insurance provider and speak to them about your options.

To guard against sewer back-ups, never pour grease down sink drains or into toilets. And as a general rule, nothing but water, toilet paper and human waste should be flushed. For more information, go to LSwater.net. 

September

Did you know there are nearly 500 miles of public sewer mains underneath the City of Lee’s Summit? In addition to inspecting and cleaning these lines every year, Lee’s Summit Water Utilities is currently replacing several miles of sewer lines in most need of repair through a process which essentially installs a pipe within a pipe and is specifically designed for minimal impact and disruption to neighborhoods and customers. For more information, go to lswater.net.

 July

Billing Inserts: Enrolling in School? and Water Smart.

The 2014 Water Quality Report is now available at http://goo.gl/v22Dq or by going to LSwater.net and clicking “Drinking Water Quality.” For more information, call 816-969-1900.

Join us for the Community Blood Drive from 10:30 a.m. to 4 p.m., Monday July 28, in front of City Hall. To register for a donation, sign up at www.esavealifenow.org and use cityleessummit as the sponsor code.

June

The 2014 Water Quality Report will be available June 23, 2013 at http://goo.gl/v22Dq or by going to LSwater.net and clicking “Drinking Water Quality.” For more information, call 816-969-1900.

“Water Smart” this summer by adjusting your sprinkler systems so only your lawn is watered and not your house, sidewalk, driveway or street.  To learn more about how you can “Water Smart,” go to LSwater.net and click “Water Conservation.” 

May 

May is Bike and Walk Month.  Enjoy nationally recognized Bike and Walk Friendly Lee’s Summit.  For more information visit LivablestreetsLS.com or call 969.1800.

May 4-10 is Drinking Water Week. Join Lee’s Summit Water Utilities in celebrating the essential role safe drinking water plays in our daily lives by sharing photos of how you use water on social media using the hashtag, #MyLSwater. Your photo may even win a prize. For more information, go to LSwater.net, or call 969.1921.

The Big Truck and Equipment Show hosted by Lee’s Summit’s Public Works and Water Utilities departments is from 9 a.m. to 1 p.m. on May 17 in front of City Hall at 220 SE Green Street.  For more information, call 969.1800 or go to LSpw.net. 

April

Backflow Prevention Billing Insert

March

Before using your in-ground lawn sprinkler system, be sure to have the backflow prevention device tested by a certified tester with a current business license.  It is important to make sure there was no damage to the backflow device from freezing during the winter. Test notices will be sent out soon. Visit lswater.net for more information on the importance of backflow prevention. 

February

In order to continue to meet our customer’s high expectations for service, water and sewer rates were increased effective January 1, 2014. For more information call 816.969.1900 or go to lswater.net.

Please note that during winter months meter reads may be estimated due to inclement weather conditions.  Refer to the Meter Reading Type for further information regarding read types.  When a meter read is estimated, we utilize each customer’s historical usage for the basis of that estimate.

January

In order to continue to meet our customer’s high expectations for service, water and sewer rates were increased effective January 1, 2014. For more information call 816.969.1900 or go to lswater.net.

MLK Jr. Celebration is 5 - 9 p.m., Jan. 20, 2014 in the Pavilion at John Knox Village.  Professionals will provide information on health, wellness and financial planning to embody a healthy lifestyle.   Details: cityofLS.net or by calling 816-969-1000.

Are you one of the 10 percent of Lee’s Summit Water Utilities customers that have signed up for e-billing? E-billing allows you to access your Water Utilities bill with a click of a mouse. To sign up, go to www.utilitylink.cityofls.net

2013

December 2013

Jackson County real estate and personal property tax bills may be paid at Lee’s Summit City Hall at 220 SE Green. When you pay at City Hall, Lee’s Summit earns a 1% commission on all tax bills collected at City Hall and you will immediately receive your receipt. Office hours are 8 a.m. to 5 p.m. Mon-Fri. City Hall will be closed Dec. 24th & 25th.

If you have water pipes in unheated areas like of your home, it’s best to wrap them in insulation before temperatures drop. Pipe wrapping supplies can be found at hardware stores.

November 2013

As temperatures continue to decrease, it’s important to disconnect and drain your outdoor hoses. Disconnecting your hoses from outdoor faucets allows the water to drain from the pipe so an overnight freeze doesn’t burst the faucet or the pipe it’s connected to. Click here for more tips to prepare your pipes for winter weather.

Lee’s Summit Water Utilities will replace a water line to improve service on Chipman Road from Bent Tree Drive to Pryor Road during the next few months. Please watch for slowed traffic, intermittent lane closures and construction crews as you travel in this area

October 2013

Sign up for Utility Link to pay your Water Utilities bill online at LSwater.net. To register, you will need to have your account number and customer number, which can be found on your bill. Once registered, you will be able to log in with your new username and password.

Want to make sure you are getting the latest need-to-know information from the City of Lee’s Summit? Get traffic updates, police alerts and weather advisories and more via text message and email by signing up for free at www.Nixle.com

September 2013

Cooking grease sticks to the insides of sewer pipes and can build up over time to cause blockages in pipes on your property or down the street, resulting in raw sewage overflowing in your home, the house next door, parks, yards or City streets. This means expensive clean-up costs for the home or business owners and increased maintenance costs for Lee’s Summit Water Utilities. Help prevent sewer overflows by never pouring fats, oils or grease down the drain or into toilets.

August 2013

Lee’s Summit Water Utilities will not call customers to request credit card or personal information. Customers desiring to pay Water Utilities bills by phone will be directed to the Secured Telephone Payment System at 816.969.4636 or to the online payment system at utilitylink.cityofls.net.

Green on Green, a free, environmentally focused event, is from 10 a.m. to noon on Sept. 7 at the intersection of Third and Green streets.  The event will feature paper shredding, green exhibitors and alternative fuel vehicles as well as bicycle, athletic shoe, keys, license plate and small battery recycling. For more information, call the Public Works Department at 969-1800.

July 2013

The 2013 Water Quality Report is now available online or by going to LSwater.net and clicking “Drinking Water Quality.” For more information, call 816-969-1900.

WaterSmart this summer and adjust your lawnmower height so you leave your grass a little taller. This helps protect the roots from heat and reduces the loss of moisture due to evaporation. For more WaterSmart tips, go to LSwater.net and click on “Water Conservation.”

Information and application packets for the City’s Minor Home Repair program are available through the City’s Codes Administration Department located in City Hall and online at http://cityofls.net/Development. For information call 816-969-1200.

June 2013

The 2013 Water Quality Report will be available June 21, 2013 at http://goo.gl/v22Dq or by going to LSwater.net and clicking “Drinking Water Quality.” For more information, call 816-969-1900.

All owners of in-ground lawn irrigation systems should have received a notice to test the backflow prevention assembly on their system.  If not, please call 816-969-1930.

Information and application packets for the City’s Minor Home Repair program are available through the City’s Codes Administration Department located in City Hall and online. For information call 816-969-1200.

May 2013

Do you need minor exterior home repairs or private sanitary sewer improvements? Check out the City’s Minor Home Repair program. It’s an opportunity for low to moderate income homeowners in a single family dwelling to apply for grant-funded assistance. Information and application packets are available beginning May 20 through the City’s Codes Administration Department located in City Hall and online. For information call 816.969.1200.

Is your Water Utilities account information up-to-date? If you need to change information on your account or update a phone number, call Customer Service at 816.969.1900. And be sure to sign up for Nixle, the City’s text and email alert system, to get the most up-to-date information on water restrictions, weather advisories, road closures and more. Sign up at http://local.nixle.com/city/mo/lee's-summit/.

April 2013

Come out to the annual Lee’s Summit Equipment Show and Airport Open House Saturday, May 18 from 9 a.m. to 1 p.m. at the Lee’s Summit Airport for a free, family-friendly event. Learn about different equipment and vehicles used to keep the City running, participate in games and more. For more information, visit cityofls.net.

When landscaping, make sure you do not cover water meters or sewer manhole lids. Meter readers must be able to access your meter well in order to properly read your water usage. Sewer manholes provide an access point to the sewer system during routine maintenance and emergency situations. While it is OK to lightly landscape near these manholes and meter wells, they should never be covered or have obstructions around them such as rocks, other tripping hazards, or large trees/shrubs.

May is Bike and Walk Month.  Enjoy nationally recognized Bike and Walk Friendly Lee’s Summit.  For more information visit www.Livablestreetsls.com.

 

March 2013

The City of Lee’s Summit requires all in-ground lawn sprinkler systems to be protected by a backflow assembly that is tested annually before using the system to protect the public water supply. Test notices will soon be sent as an additional reminder. Questions can be directed to the Backflow Prevention Coordinator at 969-1930.

Never pour grease or cooking oil down the drain. Grease should be poured into a heat-resistant container and after it cools, disposed of in the garbage. Even if grease is washed down with hot water, it still cools and solidifies in your drain, your sewer line, or the City’s main sewer line. This will eventually clog the line and could lead to costly sewer back-ups in your home.

February 2013

Homeowners and property owners are responsible for the maintenance of their private sewer lateral lines – the sewer line running from the home to the main sewer line – and should be aware that there is always some risk of a backup. To mitigate the financial risk if a backup were to occur, contact your insurance provider and speak to them about sewer lateral insurance.

If you utilize your bank’s online payment program to pay your water bill, please verify your bank has the 13-digit online account number located on the remittance portion of your monthly water bill.
 

January 2013

Lee’s Summit Water Utilities is currently replacing several miles of sewer line throughout the City. Each year the City targets portions of the City’s sewer system in the most need for repair and replaces the line by simply inserting a new pipeline through the old line.

It is important to insulate any pipes and faucets located in the unheated areas of your home – like an unfinished basement, garage or crawl space. Pipe wrapping materials and supplies can be found at many hardware stores. Click here for more information.

 

2012

December 2012

Jackson County real estate and personal property tax bills may be paid at Lee’s Summit City Hall at 220 SE Green.  When you pay at City Hall, Lee’s Summit earns a 1% commission on all tax bills collected at City Hall and you will receive your receipt immediately. Office hours are 8 a.m. to 5 p.m. Mon-Fri. City Hall will be closed Dec. 24 and 25.  Extended hours are 7 a.m. to 6 p.m. Dec. 26-28  and Dec 31.

You are invited to the City’s annual Dr. Martin Luther King, Jr. Celebration at 6 p.m., Jan. 21, 2013 in the Pavilion at John Knox Village, 520 NW Murray Road, Lee’s Summit. This free, community-wide event celebrates the legacy of Dr. King. Call 969-1000.

November 2012

Did you know that a secure bill payment system is available?  Register with Utility Link by using the account number and customer number found on your bill. Once registered, you will no longer need your account and customer number to access your account as you can log in with your username and password.

As temperatures continue to decrease, it’s important to disconnect and drain your outdoor hoses. Disconnecting your hoses from your outdoor faucets allows the water to drain from the pipe so an overnight freeze doesn’t burst the faucet or the pipe it’s connected to. For more tips to prepare your pipes for winter weather, go to www.lswater.net.

October 2012

Knowing where your master water shut off valve is and exercising it regularly could prevent a household disaster and save you thousands of dollars in water damage repairs if a water pipe springs a leak. This valve is usually located where the water line enters your house or near the water heater or washing machine. The master shut off valve turns off the water to the entire house. Paint it a bright color and make sure everyone in the household knows where it is in case of an emergency.

September 2012

Lee’s Summit Water Utilities appreciates the excellent cooperation of our customers during the outdoor watering restrictions enacted this summer. Because of that cooperation, Water Utilities was able to continue to provide water during the extended periods of hot, dry weather that affected us all.

While customers can now use sprinkler and irrigation systems at any time during the week, the City still encourages water conservation practices and offers tips for more efficient lawn irrigation available at www.lswater.net or on the City's Pinterst page at www.pinterest.com/cityofls.

August 2012

When using a water hose, never submerge the end of the hose and never use a hose with a chemical spray attachment without having a backflow prevention device in place first.  All sill cocks, hose bibs, wall hydrants and other openings with a threaded hose connection should have atmospheric or pressure type vacuum breakers for backflow protection.  Many will have this built in.  For those that do not, an inexpensive screw-on hose connection vacuum breaker can be obtained at your local hardware store.  For more information, please visit lswater.net or call 816-969-1930.

July 2012

Concerned about water restrictions? Lee’s Summit Water Utilities may enact watering restrictions based upon storage levels. These restrictions would be implemented to ensure an adequate supply of water for domestic use and fire protection. Please visit our website at www.lswater.net for details.

Enrollment in Lee’s Summit R-7 School District, Blue Springs, and Raymore-Peculiar School Districts will be beginning soon. Proof of residency may be required. Please contact the school districts for more information.