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OUR MISSION

Lee's Summit Water Utilities is dedicated to providing reliable water and sanitary sewer services responsibly and efficiently for the health and safety of our community with exceptional customer service, integrity and pride. 

 

Can't Flush This!

There are so many items that we try to flush down the toilet that really should not be there – medications, wipes, hygiene products, diapers, etc.  Our sanitary sewer systems are not designed for anything other than standard toilet paper and human waste to be flushed. Other items – even those marked “flushable” can clog up a sewer main or lateral before it naturally biodegrades. Overtime, flushing these “foreign” items can result in back-ups or overflows. So before you flush, remember you can’t flush this:

  • Baby wipes
  • Diapers
  • Paper towels
  • Cleaning wipes
  • Cotton balls or swabs
  • Syringes
  • Candy or food wrappers
  • Clothing labels
  • Sponges
  • Toys
  • Any plastic item
  • Aquarium gravel
  • Kitty litter
  • Rubber or latex items
  • Cigarette butts
  • Feminine hygiene products
  • Hair
  • Underwear
  • Disposable toilet brushes
  • Medication
  • Bandages


 

Pay your bill online with Utility Link 

The new secure bill payment system is now available. To register with Utility Link, you will need to have your account number and customer number which can be found on your new bill. Once registered, you will  no longer need your account and customer number to access your account as you can log in with your new username and password. Sign up now.

 

Prepare your pipes for winter

 Winter weather has arrived and with it comes hot cocoa, warm 

blankets and toasty fires. But if you are caught unprepared, the season’s icy temperatures could also bring major damage to your home. Before the thermometer plummets, it’s important to take a few cautionary steps so Jack Frost doesn’t wreak havoc on your pipes.

Frozen pipes can lead to bursts and thousands of dollars in water damage. But one major, yet surprisingly simple task could prevent this type of disaster.

Water Utilities Employee receives top award at area snow plow expo

 A Lee’s Summit Water Utilities employee once again received the top honor at the metropolitan area’s annual Heart of America Snow Plow and Equipment Training Expo in Gardner, Kan., last week.

Jake Parris won first place in the snow plow competition – the marquee event – at the Expo.

Water Utilities employees train for winter weather

 

On Sept. 13, five Water Operations employees tested their snow-clearing skills at the Public Works Department’s annual Snow Week obstacle course.

 

Water Utilities Advisory Board recommends financial policy to City Council

 The Lee’s Summit Water Utilities Department has made significant progress in implementing the Water Utilities Strategic Plan since its adoption by the City Council in December 2011. One of the more recent developments has been the appointment and subsequent meetings of the Water Utilities Advisory Board. The board is an expansion of the Water Tap Fee Committee to include customer input on rates, fees and other charges necessary to sustain the Water Utilities Department as well as tap fees.

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