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Community for All Ages

Find out what steps the City is taking to become a Community for All Ages

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Employment in Lee's Summit

Looking for more employment opportunities besides the City of Lee's Summit?

CLICK HERE to visit the Lee's Summit Economic Development Council's Employment website for employment opportunities offered by other major employers.  



 


When to use text to 9-1-1

  • Call if you can, text if you can’t! Calling 9-1-1 is still the best way to report an emergency.  Calltakers can get vital information more quickly through a voice call. It can also take more time for calltakers to respond to a text.
  • Text to 9-1-1 is designed for situations where you cannot speak safely, such as a home invasion, active shooter or domestic violence incident.
  • It is also an ideal option for people who are deaf, hard of hearing or have difficulty speaking.
  • Just like 9-1-1 calls, texts to 9-1-1 should only be sent during actual emergencies.

Who can use text to 9-1-1

  • All 44 public safety answering points in the nine counties served by the Mid-America Regional Council can now accept texts. This includes Cass, Clay, Jackson, Platte and Ray counties in Missouri and Johnson, Leavenworth, Miami and Wyandotte counties in Kansas
  • Four major phone carriers — AT&T, Sprint, T-Mobile and Verizon — offer text to 9-1-1 service to their wireless customers in the Kansas City metro. Depending on the technology and the device used, customers of other carriers may be able to send a text to 9-1-1.
  • A text or data plan with a participating carrier is necessary to text to 9-1-1. The type of cell phone you have may also impact your ability to text to 9-1-1.
  • Text to 9-1-1 is not available when roaming.
  • The service is not yet available in other parts of Kansas. In Missouri, the only other areas currently offering text to 9-1-1 service are Hannibal and Bolivar.

What to expect when you send a text to 9-1-1

  • A dispatcher will reply to you by text. Be sure to silence your ringtone if staying quiet is important to your safety.
  • If your text to 9-1-1 fails to go through, you will receive a bounce-back message saying the service is not available and instructing you to make a voice call to 9-1-1. 
  • 9-1-1 call centers cannot identify your exact location when you send a text to 9-1-1.
  • Carriers treat texts to 9-1-1 like any other text message. Until the Federal Communications Commission sets specific guidelines, texts to 9-1-1 will not receive priority on wireless networks. Emergency texts will also experience the same service speeds and delays as other text messages.

How to send texts to 9-1-1

  • ​​​Give an accurate address or location as quickly as possible.
  • Identify the type of help you need — police, fire or ambulance.
  • Be brief, but don’t use abbreviations or slang.
  • Text in English. Translation services are not yet available for texts to 911.
  • Do not copy other people on texts to 9-1-1. Group messages will not go through.
  • Do not use emoticons or attach photos or videos. Texts with any images or multimedia will not go through.
  • Texts sent to 9-1-1 have the same 160-character limit as other text messages.

Download Mid-America Regional Council's brochure to print or share

 

Mid-America Regional Council | 600 Broadway, Suite 200 | Kansas City, MO 64105 | www.marc.org